IT support in
North East Scotland.
Onsite or remote support, protected data and business technology that works for you. Helping homes and businesses from Elgin to Peterhead and south to Montrose.
TECHNOLOGY FOR EVERYDAY WORK
Less time fixing IT.
More time using it.
Keep your devices, data and communications working together. We help with the immediate problem and the setup behind it, from onsite and remote support to managed antivirus, backups and business phones.
Supporting homes and businesses across North East Scotland, from Elgin to Peterhead and south to Montrose.
Tell us what needs improving ↗
IT support and business technology
Onsite & remote IT support
Hands-on help at your home or business, alongside remote support when a visit isn’t needed. From troublesome computers to office networks and equipment setup, we’ll discuss the problem and arrange the right way to help.
Managed antivirus
Bitdefender-powered protection covering malware, firewalls, email, cloud services and encryption, for individual devices or office networks.
Off-site backup
Managed backups for PCs, servers, websites and databases. AES-256 encryption, scheduled incremental uploads, antivirus scanning and integrity checks protect your data. Business-class unlimited storage and local access within two hours are available.
We also provide Microsoft 365 backup for OneDrive and SharePoint. We’ll agree the data to cover and the recovery requirements for your organisation.
Web services & Microsoft 365
Domains, DNS, hosting and bespoke websites, from simple static pages to CMS sites. Microsoft 365 support includes business email, OneDrive, SharePoint sites and shared document libraries, with help configuring access and ongoing management.
VoIP phone systems
Own your handsets without forced leasing or long-term tie-ins; flexible leasing is also available. Our self-hosted platform supports voicemail-to-email, call queues, remote extensions, desk phones, mobile apps and browser calls. Setup, hosting and support are managed for you.
START WITH WHAT MATTERS
Support. Protection. Communication.
You don’t need to know which product you need. Tell us what is slowing you down, what data you rely on and how your team works.
Get help with a problem
Tell us what has stopped working, where the problem occurs and any error message you see. We’ll discuss whether an onsite visit or remote support is the best next step.
Plan for data loss
Think about the files, servers, websites and databases you would need to recover. We’ll discuss a managed off-site backup plan, scheduled uploads and the recovery access you require.
Discuss your backups ↗Make business calls simpler
Talk through your users, handsets and remote-working needs. VoIP options include call queues, voicemail-to-email and remote extensions, with managed setup and support.
Explore your phone setup ↗IT QUESTIONS
Before we get started.
Do you offer onsite visits as well as remote support?+
Yes. We provide onsite IT support for homes and businesses across our North East service area. Remote support is also available where suitable. Tell us about the issue and we’ll discuss how best to help.
Is my internet slow, or is it my Wi-Fi?+
If performance changes between rooms or improves close to the router, Wi-Fi coverage may be the issue. Comparing a wired connection with wireless can help narrow it down. A survey helps us understand the setup before recommending changes.
How does remote support work?+
Contact us to arrange a session. We use our own hosted relay and will guide you through installation and connection. Please don’t send passwords through the enquiry form.
Can you back up more than a single computer?+
Yes. We provide managed off-site backup for PCs, servers, networks, websites and databases, alongside Microsoft 365 backup for OneDrive and SharePoint. We’ll discuss what needs protecting and how you would need to recover it.
Do I have to lease the phones?+
No. You can purchase handsets outright. Flexible leasing is also available if it suits your circumstances. We’ll explain the hardware and service costs for your proposed setup.
Can you help with Microsoft 365 and our website?+
Yes. We provide Microsoft 365 support for business email, OneDrive and SharePoint, including shared document libraries and access permissions, alongside domains, DNS, website design, hosting and ongoing management.
WI-FI INSTALLATION
Your broadband might be fine.
Your Wi-Fi might need work.
“The internet is slow” doesn’t always mean your broadband provider is the problem. Wi-Fi is the wireless connection between your devices and your router or access points. Weak coverage, interference and a poorly placed router can make an otherwise good connection feel unreliable.
Before paying for a faster broadband package, it’s worth finding out where the slowdown is happening. We install Wi-Fi for homes and businesses across North East Scotland, with free site surveys to assess your property and existing setup.
Is the ISP-supplied router up to the job?
The router included with your broadband package may not be the best fit for a larger property or a busy business. Limited coverage and hardware capacity can hold the connection back. Excess heat can also cause instability, especially when equipment is enclosed or poorly ventilated. We’ll look at positioning, ventilation and equipment suitability before recommending upgrades.
Find the weak spots
Is it one room, a whole floor or the far side of the office? Tell us where coverage drops and which devices struggle. We’ll look at your space and discuss the likely causes.
Plan Wi-Fi around the building
Walls, layout and equipment positioning matter. We’ll discuss suitable access-point locations, equipment and cabling to get coverage where you actually use your devices.
Separate Wi-Fi from broadband
If wired devices also struggle, the connection or other equipment may need attention. Better Wi-Fi cannot increase the speed supplied by your broadband provider; the aim is to make better use of the connection you have.
WEBSITE DESIGN & HOSTING
A website that works
for your business.
From a new business website to improving an existing one, we provide website design, hosting and ongoing technical management. Discuss your goals and the practical details with one team.
Website design
Websites built around what your visitors need to know and do. We offer lightweight static sites and CMS-based websites, with layouts suited to phones, tablets and desktops.
Hosting, domains & DNS
Website hosting, domain registration and DNS configuration, with technical support and ongoing management. We’ll discuss what you already have and the setup your website needs.
Email & Microsoft 365
Professional email, OneDrive and SharePoint sites and document libraries, with help configuring Microsoft 365, managing access permissions and connecting your domain, email and website.
LOCALLY HOSTED AI · MONITORING & TASK SUPPORT
Less time checking.
More time getting things done.
Monitoring systems generate information all day. Locally hosted AI can help turn selected alerts, logs and task updates into a clearer picture of what needs attention—reducing repetitive reading and helping your team prioritise the next check.
Start with a daily monitoring briefing, grouped alerts or a handover of outstanding tasks. With the right sources and setup, the aim is less manual checking, clearer follow-up and more time for the work that needs your experience. We provide local setup and guided training around a small, agreed pilot.
There’s also scope to save time on mundane data processing: extracting fields from supplied text, organising records, reformatting lists and preparing structured information for review. Start with a repeatable task and clear checks, so staff spend less time copying and tidying data and more time on work that needs their judgement.
The model runs on equipment you control. Keep existing monitoring and critical alerts in place, check important findings against the source, and approve any changes yourself. Live system connections and automated actions are scoped and tested separately.
Explore AI monitoring & task support ↗LET’S TALK
What can we
take care of?
Book a free site survey for any of our services, or tell us about a problem you need help with. Get clear advice and a no-obligation quotation.
info@revolutionaryit.co.uk ↗Call 01224 537171